FixVault, the repair management software
all-in-one for phone repair shops.
FixVault automates your shop: tickets, quotes, compliant invoicing, spare-parts inventory and a customer portal. Co-created with a real repair tech.
+15 hours saved per week*.
Free 14-day trial · 0€ for 14 days · no commitment, cancel anytime
The AI that saves you time
Describe the fault, FixVault writes the quote. Drop in a supplier invoice, stock updates itself. It's all automatic.
“My iPhone 14 Pro won't charge since yesterday, and the screen flickers at startup.”
Your entire shop. One single tool.
Every feature is designed for a repair tech's daily reality. No gimmicks, just what works. Expand a category to explore.
Built-in artificial intelligence
Supplier invoice extraction, automatic quote generation, recognition of your product references. AI handles the data entry, you handle the repair.
Repair tickets
13 statuses from drop-off to hand-back, timer, due dates, warranties, supplier returns.
Smart scheduling
Day view by buckets (to dispatch, overdue, completed), auto-estimated durations.
Quotes & invoices
One-click quotes, conversion to invoice, multi-payment, VAT, per-line warranties.
Buyback & refurbished
Device buyback with compliant transfer form, restocking, condition tracking.
Touchscreen POS
Fast checkout, 9 payment methods, Z report, offline mode.
Connected banking
300+ banks via a licensed PSD2 aggregator (Enable Banking). Automatic reconciliation.
Built-in SumUp terminal
Take card payments on the terminal (Solo reader) from the POS or an invoice: the amount is sent to the reader, no re-keying, compliant sealed payment.
Smart inventory
Full parts management, threshold alerts, multi-supplier.
Suppliers & purchase orders
Orders, partial receiving, payment terms, AI invoice import (PDF → line items).
Customer CRM
Groups, loyalty, business SIRET numbers, multi-contact, device history.
WhatsApp Business
Message customers straight from the ticket: photos, quotes, status notifications.
Marketing campaigns
Bulk SMS and email, targeting by customer group, open & click tracking.
Customer portal & online tracking
Customer space (tickets, invoices, quotes, signature) + public tracking by code.
Customer-facing display
Customer-facing display (cart, signature, terms) on a tablet, light/dark theme.
AI copilot
Conversational assistant grounded in your data: search, actions, customer messaging.
Board diagnostics (board viewer)
Motherboard viewer, schematics, boardview + AI micro-soldering assistance.
Google sync
Calendar (shop appointments) + Contacts (customers), two-way in real time.
Multi-store · Roles · Security
Multiple stores, role-based access, 2FA, audit log.
Real-time reports
Revenue, margin, technician performance, top products, CSV/PDF exports.
All-purpose printing
80 mm thermal receipts, DYMO labels, A4: templates + event-based auto-print.
Watch FixVault in action.
The dashboards of software used every day by a real repair shop.
Real-time dashboard
Revenue, profit, sales vs COGS, breakdown by type, average tickets: your shop at a glance.
All your customer messages. One single inbox.
Messenger, Instagram DM, WhatsApp, website contact form: every message lands in the same Communication inbox. No more open tabs, no more forgotten customers.
WhatsApp, however you use it.
Do you have a WhatsApp Business ? Perfect, we connect via the official Cloud API. Using your personal WhatsApp number for the shop? Our Baileys integration scans a QR code and your conversations flow into the ERP too. No obligation to migrate.
Once your Facebook Pages and Instagram accounts are linked (Meta OAuth in 2 clicks), every message sent to your business pages arrives in FixVault. Reply from the CRM, create a ticket in one click, turn an Instagram lead into a signed quote.
Website contact form included
Online quote requests join the same inbox: one place to track everything.
One-click reply from the ticket
Turn a Messenger or WhatsApp conversation into a repair ticket without switching tabs.
Built-in AI rewriting
Claude & GPT polish your draft before sending, with full customer context (devices, tickets).
From intake to invoicing
A journey designed to save you time at every step.
A collaborative wiki for repair techs
Don't start from scratch. FixVault ships with a shared database of brands, devices and repairs, enriched by the community and artificial intelligence. Import, contribute, and tap into collective expertise.
The expertise of an entire network, from day one.
Pre-filled device catalog, repair guides, pricing and labor times: import the essentials in one click and enrich the database at your own pace. The bigger the community grows, the more every shop benefits.
The wiki's public data is free to access, even without a subscription.
Shared repair wiki
Step-by-step repair guides for every model, powered by the FixVault community of repair techs.
Device database
Complete catalog of brands, models and repairs, pre-filled. Import community data in one click.
Community import
Start with the community's setup: services, prices, parts, repair times, without rebuilding everything from scratch.
Enriched spec sheets
GSMArena specs, product photos, colors, part compatibilities, automatically enriched by AI and validated by pros.
Contribute and benefit
Each shop can share its data (optional). The more the community grows, the richer the catalog for everyone.
Community-assisted AI
The diagnostic AI improves thanks to anonymized data from real repairs: common faults, proven solutions.
Your entire activity, notified in real time.
Your team gets a push alert the moment something happens, and your customers stay informed at every step of their repair. Everything is pre-configured, nothing to install.
Your team alerted in real time
Every event triggers a push notification on mobile and desktop. No more forgotten requests, invoices piling up, or customer messages left unanswered.
- New ticket received in-store
- Payment received · invoice paid
- Quote signed by the customer
- Incoming WhatsApp, Instagram or email message
- Supplier return delivered
Three workshop tools included with FixVault.
Desktop software built for repair techs: phone backup, forensic diagnostics and circuit-board reading. Board Viewer Pro can also be used online, right in your browser. Included in every subscription plan, or individually on a monthly or annual plan, with −20 % annually (updates included).
FixVault Backup & Restore
Back up and restore your customers' Android phones in minutes, over USB or WiFi (QR). No root, no hassle. iPhone / iPad (iOS) support coming soon.
Learn more- Photos, videos, contacts, SMS, call logs, wallpaper and apps
- USB or WiFi via QR code, no device root
- AES-256 encryption and cloud storage with a customer recovery link
- Built for the shop: one workstation, several devices in a row
- iPhone / iPad (iOS) support being added (beta), Android↔iOS transfer coming soon
Forensix
Forensic phone diagnostics over USB: identify a device's true condition before starting a repair or buyback.
Learn more- Direct USB connection, reading of device information
- Objective diagnostics to frame the quote and record intake condition
- Condition report attached to the ticket via a FixVault integration key
- Designed to fit into the repair and buyback workflow
FixVault Board Viewer Pro
Circuit board (PCB) viewer with diagnostic AI, for micro-soldering repair. Desktop software, and also online in your browser. Schematics, nets, components, power tree.
Learn more- Also available online (web/PWA, bv.fixvault.fr), nothing to install
- Visualization of the board's nets, components and schematics
- Diagnostic AI: fault finding and test protocols
- Power tree to trace a fault back to its source
- Built for the micro-soldering bench (USB or WiFi)
All 3 Pro tools together
Backup & Restore, Forensix and Board Viewer Pro in a single subscription. The complete workshop solution, from customer backups to the microsoldering bench.
Your professional website, included with the CRM.
FixVault's website builder: online quotes, repair tracking, a synced online store and an installable app (PWA). Build for free, publish whenever you want. These screenshots are the real erepare33.fr site, made with this editor.
A storefront that works for your shop
Showcase site, online quotes, repair tracking and store: everything is wired into your FixVault CRM, with no double entry. Your customers book, track and buy from an app they can install on their phone.
Build your site for free in the CRM, then publish in one click from Settings → Website. Secure Stripe payment.
Special −50 % discount for FixVault subscribers: 49,50 €/year (hosted) or 74,50 € (self-hosted). Applied automatically, valid until December 31, 2026.
Already have a site ? Just embed the online quote form or the contact form with a copy-paste widget.
Simple plans.
Cheaper than one hour of a technician's time.
From 49€/mois TTC. FixVault is available right now, free 14-day trial with no commitment.
Try FixVault free for 14 days
Test the plan Pro in real conditions. Card required upfront, 0€ for 14 days, then a monthly subscription. You can cancel before the first charge.
AI, with no surprises
Toutes les fonctionnalités IA sont disponibles dans chaque plan : IA gratuite incluse (cascade Groq, Gemini et Mistral), IA FixVault clé en main, ou vos propres clés. À vous de choisir comment vous payez la consommation (le choix se fait à l'inscription et reste modifiable à tout moment).
// Propulsé par les meilleures IA
- Vous connectez vos propres comptes (Anthropic, OpenAI, Gemini, Mistral, Groq)
- You pay your provider directly, at real cost
- FixVault takes no margin on AI
- Full control: ideal if you already have your API keys
- Nothing to set up: AI works from sign-up
- Billed on actual usage: you only pay for what you use
- Cost price + a small margin, on top of your subscription
- Transparent usage meter, visible in real time
- Mistral AI models (European company), data processed in Europe
- GDPR-friendly: your data never leaves the European Union
- Billed on usage, like FixVault AI (cost price + margin)
- The choice is made at sign-up and can be changed at any time
How much does FixVault AI cost?
Estimates for guidance, based on a typical shop's usage. FixVault AI mode is billed on actual usage : you only pay for what you use, and you track your usage in real time from your dashboard. You can switch to your own API keys anytime.
Frequently asked questions
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